Privacy statement


1.1 RELAXERA Pharmazeutische GmbH & Co. KG is committed to protecting and respecting your personal information.

1.2 This policy sets out the basis on which your personal information is collected by us, will be processed by us, and also sets out your rights in relation to that information.

1.3 RELAXERA is the data controller in respect of personal information provided to us.


2.1 We may collect and process information about you in the course of our business including through your use of our website/online services, when you or a third party engage our services, when you apply for a job or internship, and when you request information from us.


3.1 The personal information that we process may include:

(a) basic information, such as your name (including name prefix or title), the company you work or, your title or position, your gender, your date of birth and your relationship to a person;

(b) contact information, such as your postal address(es), email address(es) and phone number(s);

(c) financial information, such as payment-related information;

(d) technical information, such as information from your visits to our website/online services or in relation to materials and communications we send to you electronically;

(e) information you provide to us for the purposes of attending meetings and events, including access and dietary requirements;

(f) identification and background information provided by you or collected as part of our business acceptance processes;

(g) any personal information provided to us in relation to our business, whether by you, or by or on behalf of the parties; and

(h) any personal information provided to us in the course of providing services in relation to membership and events.



4.1.1 RELAXERA uses cookies, and similar technology, on our website. This notice provides you with information about how we use cookies and how you can control them.

4.1.2 By using this website you accept the use of cookies (and similar technology) in accordance with this notice. In particular, you accept the use of analytics and functionality cookies for the purposes described below. If you do not accept the use of these cookies, please see the section below entitled ‘How to control or delete cookies’ for further instructions.

4.1.3 For information on how RELAXERA handles your personal data, including any personal data processed via cookies on our website, is described on this page.


4.2.1 Cookies are small files of letters and numbers that are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device.

4.2.2 Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. We use two broad categories of cookies:

(a) first-party cookies, served directly by RELAXERA to your computer; and

(b) third party cookies, served by a third party on RELAXERA’s behalf. We may also use third party cookies to help us analyze our website and its use.

4.2.3 The section below summarizes how we and third parties use cookies on our website. Those uses include using cookies to:

(a) understand the total number of visitors to our sites on an ongoing basis and the types of internet browsers (e.g. Firefox, Safari or Internet Explorer) and operating systems (e.g. Windows or Macintosh) used by our visitors;

(b) monitor our website’s performance, including how visitors navigate our website, and to improve our website; and

(c) customise and enhance your online experience.


4.3.1 The types of cookies used on our website can be classified into one of three categories, namely ‘essential website cookies’, ‘functionality cookies’ and ‘analytics cookies’. The following gives you further information about each category, and the purposes of the cookies we set:

3.1.1 Essential website cookies – RELAXERA (first-party cookies). These cookies are essential to enable you to move around our website and use its features. These cookies don’t gather information about you that could be used for marketing or remembering where you have been on the internet. These cookies are often session-specific, expiring after your visit to the website (session) has ended. This category of cookies can only be disabled by changing your browser settings, as detailed in the “How to control or delete cookies” section below. Functionality and security cookies – RELAXERA (first-party cookies) Functionality cookies allow our website to remember choices you make (such as your user name, language or region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. Typically, these cookies stay on your computer until you delete them. Security cookies authenticate users, prevent fraudulent use of login details and protect user data. This category of cookies can only be disabled by changing your browser settings, as detailed in the “How to control or delete cookies” section below. Analytics cookies – Google Analytics (opt-out) These cookies, including cache cookies, are set by Google Analytics and are used to collect information about how visitors use our sites, including the number of visitors, the websites that referred them to our website and the pages that they visited on our website, and certain websites that they visited after leaving our website. We use this information to compile reports and to help us improve our website, for example, by letting us know if users find any errors and by ensuring that users find what they are looking for easily. Typically these cookies stay on your computer until you delete them.

4.4. Data protection provisions about the application and use of Google Analytics (with anonymization function)

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP -anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP -address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note tha t if you do this you may not be able to use the full functionality of this website. You can also opt -out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt -out Browser Addon for your current web browser:

For more information around Google Analytics please click:


4.5.1 You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our website and any communications you receive from us may be less relevant to you than they could have been. Please also understand that if you choose to manage your cookie preferences, our cookie management tool will place a cookie on your device to allow your choices to be honored. If you delete or remove cookies from your device, you will also remove this preference cookie and you will have to renew your choices.

4.5.2 You can block the relevant cookies by using the opt-out links provided, or (depending on your browser) by changing your browser settings so that cookies from our website cannot be placed on your computer or mobile device. In order to do this follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.

4.5.3 Further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit


4.5.1 If you have disabled one or more cookies, we may still use information collected from cookies before your disabled preference was set. However, we will stop using the disabled cookie to collect any further information.


5.1 We might use information held about you in the following ways:

(a) In the provision of our services to you or to others;

(b) to notify you about changes to our services;

(c) to promote our services, including sending updates, publications and details of events;

(d) to provide and improve our website/online services, including auditing and monitoring its use;

(e) to fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims; or

(f) for the purposes of recruitment.


6.1 Your personal information will only be retained for as long as is reasonably necessary in the circumstances. Retention periods vary depending on the category of data, taking into account legal and regulatory requirements, limitation periods for taking legal action, good practice and the RELAXERA ’s business purposes.


7.1 Your information will not be disclosed to third parties outside of RELAXERA , except to trusted third parties in accordance with contractual agreements in place with them, including:

(a) our professional advisers and auditors;

(b) suppliers to whom we outsource certain support services such as document storage and shredding;

(c) IT service providers;

(d) third parties to whom the RELAXERA is providing services; and

(e) third parties involved in hosting or organising events or seminars.


8.1 The personal data that we collect from you may be stored on our servers, and as the case may at a destination outside the European Economic Area (EEA), if e.g. on stored in a cloud. It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers, subsidiaries or any other entity in which the RELAXERA has an interest. These staff may be engaged in, among other things, the fulfilment of your request, the processing of your payment details and the provision of support services. By submitting your personal data, you expressly agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this privacy policy.

8.2 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site including via our online filing system; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.


9.1 The European Union’s General Data Protection Regulation and other applicable data protection laws provide certain rights for data subjects.

9.2 These rights include the right to access, amend or delete your personal information or, in some circumstances, to restrict or object to the processing or your personal information.

9.3 You may also have the right to submit a complaint to the relevant supervisory authority in your jurisdiction.

9.4 If you would like to request a copy of your data, or would like to take steps to exercise your rights please contact us as set out below.

9.5 If the relevant legislation allows us to do so, we may refuse to provide access or may charge a fee for access, in which case we will provide reasons for our decision as required by law.

9.6 Information we hold about you should be up-to-date and accurate. Please advise us of any changes to your information using the contact details below.


10.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


11.1 Questions, comments and requests regarding this privacy policy or your personal data should be addressed to:

Dr. Ulrich Benedum
Relaxera Pharmazeutische Gesellschaft mbH & Co. KG
Stubenwald-Allee 8a
64625 Bensheim